Plexpack Corp. Terms & Conditions of Sale
- ACCEPTANCE OF CUSTOMER P.O.
This Proposal ("Proposal"), consisting of all of the contents of Section A ("Quotation") and Section B ("Terms and Conditions"), furnished by PLEXPACK is not binding upon PLEXPACK until (i) actual receipt by PLEXPACK of Buyer's written purchase order ("Purchase Order") adopting the Proposal and all of the terms and conditions stated herein, without qualification, within 30 days after the date hereof, and (ii) PLEXPACK's written acceptance of such Purchase Order at its main office in Toronto, Ontario, Canada. A Proposal is valid only for 30 days from date of issue.
Plexpack reserves the right to accept or decline an order pending final engineering review of full and complete application details and the receipt of customer supplied sample products, films, bags and any other items deemed necessary by Plexpack for project scope definition.
Samples: In cases where samples are required, the customer is responsible to provide a sufficient samples quantity of all the customer products to be run on the machine and a sufficient quantity of all packaging materials to initiate and complete the project. Arranging shipment and shipment costs for samples and materials, to and from the Plexpack facility, are the responsibility of the customer. Delays in the delivery of samples and film will affect the completion timeline of the equipment. Estimated completion date may be affected by delays outside Plexpack control, due to significant supply chain shortages and disruption.
FAT: Factory acceptance testing criteria, if required by customer, is considered part of the project scope, and must be established prior to order acceptance. FAT will be quoted separately based on established and accepted criteria.
Note: If PO is based on a quote that has been submitted by a Plexpack partner or distributor for standard /stock equipment, without specific review of end user application details by a direct representative of Plexpack Corp., Plexpack takes no responsibility for the quoted machine's applicability or fitness to the application, facility or operation. A review of application details by a Plexpack direct representative is recommended. Machines ordered without detailed review cannot be returned.
- DELIVERY.
PLEXPACK will provide a delivery timeframe after receipt of a written purchase order, a full down payment, and when required, upon receipt of engineering approved specifications and customer samples and/or film of the items intended for use on the machine while in production. Estimated delivery timelines are provided only upon receipt of deposit, are subject to current plant loads and capacities, and as such may vary from prior estimates.
Due to unprecedented demands and shortages throughout the global supply chain caused by pandemic, acts of war, civil unrest, and labour challenges, timelines provided cannot be guaranteed. We endeavour to meet all scheduled completion dates, however uncontrollable forces on economic stability and global demand and supply are outside of our control. Upholding deadlines is a priority and we are committed to working diligently to meet timelines as quickly as possible. Any delays or changes to order status will be communicated to you as soon as we are aware. Plexpack will not accept any late penalties or delivery guarantees during this time.
- DELAYS.
PLEXPACK shall not be responsible for any damage of any kind resulting from any delay. PLEXPACK shall not be liable for any default or delay in performance if caused directly or indirectly, by Acts of God; war; force of arms; fire; flood; the elements; riot; labor disputes; picketing or other labor controversies; sabotage; civil commotion; accidents; any governmental action, prohibition or regulation; delay in transportation facilities; shortage or breakdown of or inability to obtain or non-arrival of any labor, material or equipment used in the manufacture of the Products; failure of any party to perform any contract with PLEXPACK relative to the production of the Products; or from any cause whatsoever beyond PLEXPACK's control, whether or not such cause is similar or dissimilar to those enumerated.
Due to unprecedented demands and shortages throughout the global supply chain caused by pandemic, acts of war, civil unrest, and labour challenges, timelines provided cannot be guaranteed. We endeavour to meet all scheduled completion dates, however uncontrollable forces on economic stability and global demand and supply are outside of our control. Upholding deadlines is a priority and we are committed to working diligently to meet timelines as quickly as possible. Any delays or changes to order status will be communicated to you as soon as we are aware. Plexpack will not accept any late penalties or delivery guarantees during this time.
- IMPROVEMENTS.
If during the manufacture and testing of the machine, PLEXPACK discovers improvements that can be made to the machine and the BUYER acknowledges that the improvements are necessary, then PLEXPACK will not be penalized for any delay that implementing such improvements may cause.
- CHANGES TO P.O.
Any changes to the original purchase order will result in a revised delivery schedule solely at PLEXPACK's discretion and without penalty to PLEXPACK. Reacceptance of the changed order will be as per the terms listed in point 1 above. Plexpack at its full discretion reserves the right to substitute purchased components on original bill of material with comparable components to fulfill an order.
- INTEREST ON LATE PAYMENTS.
The BUYER guarantees that the final invoice will be paid no later than 30 calendar days after shipment from PLEXPACK and that a delay in payment will result in a service charge on the unpaid balance of an interest rate equal to the lesser of 18% per annum or the maximum allowable interest rate under applicable law, and Buyer shall be responsible and liable for all expenses incurred by PLEXPACK in collection, including reasonable legal fees. Title to equipment and/or products sold hereunder ("Products") shall remain with PLEXPACK until the total sales price has been paid in full by the Buyer.
- AGREEMENT.
The Proposal and Buyer's Purchase Order constitute the final, complete and exclusive expression of the parties' agreement with exception to Buyer change requests or significant fluctuations in cost differentials due to rapidly rising and fluctuating material and component costs Nothwithstanding customer PO, contracts or other documentation to the contrary, Plexpack reserves the right to modify original quote price to account for any such cost increase. Plexpack will issue an invoice for any additional costs incurred and will provide reasonable notice of such changes. Should customer request expedites during the course of production and in cases where Plexpack may have the ability to source component at extra cost and/or add overtime, Plexpack will provide a quote for these added costs for acceptance by customer.
- BUYERS P.O.
Any provisions of Buyer's Purchase Order which are in addition to, inconsistent with or contrary to the Quotation shall be deemed to be of no effect unless PLEXPACK acknowledges or accepts Buyer's Purchase Order and the additional, inconsistent or contrary provisions or terms are specifically accepted by a written instrument signed by a officer of PLEXPACK referring to such modifications specifically. Under no circumstances will PLEXPACK recognize any provisions or terms of Buyer's Purchase Order which are in addition to, inconsistent with or contrary to the Terms and Conditions; the Terms and Conditions may only be modified by a separate written instrument signed by an officer of PLEXPACK. If terms of payment are set forth in the Quotation (Section A), then those terms shall control over Section 11, below, of these Terms and Conditions.
- CANCELLATION.
After acceptance by PLEXPACK, Purchase Orders shall not be subject to cancellation by Buyer except with PLEXPACK's express written consent and upon terms that will indemnify PLEXPACK against all direct, incidental and consequential losses or damage. PLEXPACK may withhold its consent to a termination or cancellation for any reason. Cancellations are subject to a restocking charge as listed in Section 11 of this document.
Plexpack at full discretion reserves the right to cancel the order and return funds at any time, when in our unfettered opinion the contract is frustrated by lack of supplies or components necessary to complete the order due to reasons outside of our control.
- PACKAGE QUALITY.
Unless specifically accepted in a written instrument signed by an officer of Plexpack that outlines mutually agreed and measureable package quality and machine performance attributes, in no circumstances shall package quality, product alignment or any other machine performance attribute or attributes be used to uphold, delay or stop machine acceptance after it has been built and tested. In no event will it stop the full payment of the machine.
- TERMS OF PAYMENT.
Unless otherwise noted on the Plexpack sales order confirmation document, terms are fifty percent (50%) of the total sales price due with Buyer's Purchase Order as a non-refundable deposit; ninety percent (90%) of the total sales price is due after customers machine acceptance, the method of which may be physically at Plexpack's facility, via video conference, teleconference or other agreed to method, but always prior to shipment. The balance is due net 30 days after shipment. If payment is submitted by wire or ACH transfer, the customer must submit a request to the Plexpack Accounting Department for banking information. It is incumbent upon the customer to ensure banking information is accurate prior to payment. Any change in banking information or payment instruction must be confirmed by directly contacting the Plexpack Accounting Department by telephone and obtaining verbal and written confirmation of said changes from an officer of Plexpack Corp. 'DO NOT CONVERT' must be indicated to the wire instructions. If the instruction is not present, funds will be declined and returned at customer cost. Unless otherwise specified by PLEXPACK, all prices are F.O.B. PLEXPACK's factory or warehouse from which shipment is made. If the buyer delays acceptance or shipment for a period of more than 30 days after they have been informed of the machines construction completion, the entire amount shall be due immediately.
- LATE CHARGES.
Invoices unpaid and past due will be subject to a service charge on the unpaid balance. An interest rate equal to the lesser of 18% per annum or the maximum allowable interest rate under applicable law, and Buyer shall be responsible and liable for all expenses incurred by PLEXPACK in collection, including reasonable legal fees. Title to equipment and/or products sold hereunder ("Products") shall remain with PLEXPACK until the total sales price has been paid in full by Buyer.
- TAXES.
Any tax imposed on the sale of Products shall be added to the amount to be paid by Buyer, provided, however, if PLEXPACK does not collect any such taxes and is later asked by or required to pay such to any taxing authority, Buyer will make such payment to PLEXPACK or, if requested by PLEXPACK, directly to such taxing authority. At PLEXPACK's option, prices may be adjusted to reflect any increase in the costs to PLEXPACK resulting from state, federal or local legislation, or any change in the rate, charge or classification of any carrier. A properly executed tax exemption certificate is required if purchases are to be used in an exempt manner or bought for resale. If no certificate is received with your order, PLEXPACK is obligated to charge tax at the applicable rate. Please fax a copy of the certificate to PLEXPACK at (4162918085) or mail it to PLEXPACK, attn: Accounting Dept.
- SHIPPING CLAIMS AND INSPECTION IN CASE OF SHIPPING DAMAGE.
Claims for loss or damage to any Products must be submitted with a copy of the inspection report of the delivering carrier. Buyer shall promptly inspect all Products upon delivery. No claims against PLEXPACK (including claims for shortages) will be allowed unless asserted in writing within 5 working days after delivery or, in the case of an alleged breach of warranty, within the warranty period described in Section 9 hereof. All shipping, if arranged by Plexpack will be quoted fully insured.
- RISK OF LOSS.
Regardless of the manner of shipment and regardless of when title to the Products passes, risk of loss or damage to the Products shall pass to Buyer upon tender to the carrier at the factory or warehouse of PLEXPACK, except in those instances in which delivery is made by PLEXPACK's vehicles, in which case risk of loss shall pass upon tender to Buyer at its place of business. No deferment of shipment at Buyer's request beyond the dates indicated in the Quotation will be made except on terms that will indemnify PLEXPACK against all loss and additional expense, including, but not limited to, demurrage, handling, storage and insurance charges.
- PROPRIETARY RIGHTS.
Buyer agrees it will not copy, nor permit anyone else to copy, any Products or parts thereof, or any pattern, plan, drawing, specification, instruction or depiction thereof, without written approval of PLEXPACK, and that it will not knowingly, directly or indirectly, violate or infringe upon or contest the validity of any patent, license or other right of PLEXPACK pertaining to any of said products. Where any product is manufactured from patterns, plans, drawings or specifications furnished by Buyer, Buyer shall indemnify PLEXPACK against and save PLEXPACK harmless from all loss, damage and expense arising out of any suit or claim against PLEXPACK for infringement of any patent, trademark, copyright or other right because of PLEXPACK's manufacture of such Product or because of the use or sale of such product by any person. The terms of any PLEXPACK Software License Agreement submitted to Buyer with the products and are incorporated herein by reference.
- LIMITATION OF LIABILITY.
IN NO EVENT SHALL PLEXPACK BE LIABLE TO BUYER FOR ANY SPECIAL, PUNITIVE, INDIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR LOSS OF GOODWILL) ARISING OUT OF, OR AS A RESULT OF, THE SALE, DELIVERY, NON-DELIVERY, SERVICING, USE OR LOSS OF USE OF THE PRODUCTS OR ANY PART THEREOF, OR FOR ANY CHARGES OR EXPENSES OF ANY NATURE INCURRED WITHOUT PLEXPACK's WRITTEN CONSENT, EVEN THOUGH PLEXPACK HAS BEEN NEGLIGENT, AND BUYER INDEMNIFIES AND HOLDS PLEXPACK HARMLESS FROM ANY AND ALL SUCH CLAIMS OF DAMAGE BY BUYER OR OTHERS. IN NO EVENT SHALL PLEXPACK's LIABILITY UNDER ANY CLAIM MADE BY BUYER UNDER THIS AGREEMENT OR OTHERWISE EXCEED THE PURCHASE PRICE OF THE PRODUCT IN RESPECT TO WHICH DAMAGES ARE CLAIMED
- LIMITATIONS.
Any suit or other action based upon breach of this Agreement or upon any other claim arising out of this sale (other than an action by PLEXPACK for any amount due to PLEXPACK by Buyer) must be commenced within one year from the date of tender of delivery by PLEXPACK, or in the case of a cause of action based upon an alleged breach of warranty, within one year from the date within the Warranty Period in which the defect is or should have been discovered by Buyer.
- GOVERNING LAW – ONTARIO.
This Agreement and the sale of all Products shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Whenever there is a conflict of laws, the laws of Ontario shall prevail. Any claim arising out of or in any way related to this Agreement shall be instituted and adjudicated in Ontario Courts. The parties consent to and agree not to contest the personal jurisdiction of and venue in such courts, acknowledge that these forums are convenient and waive their rights to demand a jury trial.This Agreement and the sale of all Products shall be governed by and construed in accordance with the laws of the Province of Ontario, Canada. Whenever there is a conflict of laws, the laws of Ontario shall prevail. Any claim arising out of or in any way related to this Agreement shall be instituted and adjudicated in Ontario Courts. The parties consent to and agree not to contest the personal jurisdiction of and venue in such courts, acknowledge that these forums are convenient and waive their rights to demand a jury trial.
- Warranty
PLEXPACK warrants the Products of its manufacture to be free from defects in material or workmanship for a period of one year from date of shipment from PLEXPACK's factory, provided that:
- Such equipment is given normal and proper usage.
- It is still owned by the original buyer.
- The Products have been operated in accordance with generally approved practice and in accordance with PLEXPACK's specifications and instructions.
- No repairs, alterations, or replacements have been made by others without PLEXPACK's prior written approval.
- Genuine PLEXPACK repair components are used during the warranty period.
PLEXPACK's liability under this warranty or in connection with any other claim relating to the Products shall be limited to the repair or, at PLEXPACK's option, the replacement of any Products, parts or components thereof which are returned to PLEXPACK freight prepaid and which are defective in material or workmanship.
The Buyer shall notify PLEXPACK immediately of any defective parts and PLEXPACK shall thereupon correct the defect or defects. If such correction requires the replacement of a defective part or parts, PLEXPACK will supply same F.O.B. its factory.
Damage caused during transport is the responsibility of the carrier and is not covered under this warranty. All damages detected upon receipt of equipment should be reported immediately to the carrier and PLEXPACK should be notified.
PLEXPACK shall in no event be held liable for any direct, indirect, incidental or consequential damage, losses, expenses or delay caused by defective parts and will not accept any charges for work performed by Buyer in making adjustments or repairs to the Products unless such work has been authorized in writing by PLEXPACK. Except as stated herein, PLEXPACK makes no other warranty, expressed or implied, nor does it assume or authorize anyone else to assume for it, any other obligation relating to our products or any products. Any Product or component not of PLEXPACK's own manufacture is not covered by this warranty and is sold to Buyer only with such warranty, if any, as is provided by such manufacturer, to the extent PLEXPACK and its assigns are able or entitled to enforce such warranty. Such items are not warranted by PLEXPACK in any way. When components are sold to be assembled in combination of Buyer's design, this warranty is limited to each separate component and not upon any combination as such. When components are sold to be assembled in combination of Buyer's design, the warranty shall be limited to each separate component and shall not apply to any combinations or components.
EXCEPT AS EXPRESSLY STATED ABOVE, PLEXPACK MAKES NO WARRANTY, EXPRESS OR IMPLIED, WHETHER OF MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE OR USE OR OTHERWISE, ON THE PRODUCTS, OR ANY PARTS OR LABOUR FURNISHED DURING THE SALE, DELIVERY OR SERVICING OF THE PRODUCTS.
PLEXPACK factory trained, qualified technical services personnel are available for start-up and instructional assistance. If the customer does not utilize PLEXPACK personnel for this function, PLEXPACK is only liable for replacement of defective parts, not for labour or expenses necessary to adjust any problems during the start-up period. PLEXPACK personnel are available for PLEXPACK equipment training, either on-site/hands on or in classroom environment, supported by visual aids and literature, to be contracted for by a separate purchase order. If warranty parts are required, PLEXPACK will, at its discretion, repair or replace any parts with a charge to a valid purchase order number. Defective parts, with a valid Return Material Authorization number obtained from PLEXPACK's service department, must be returned to PLEXPACK within thirty (30) days of warranty part shipment, regular freight prepaid, to receive a credit to this purchase order number. Failure to do so will result in zero credit being applied to the original P.O. or may void this warranty. All returned parts are subject to factory inspection. PLEXPACK reserves the right to determine the cause of failure and the subsequent inclusion of the replacement part under this warranty. Defective parts that have been disassembled or damaged during removal or otherwise tampered with will not be covered under this warranty.
This warranty does not cover damage by accident, misuse, abuse, installation in abnormal conditions of moisture, dirt, or corrosive matter, misapplication, owner modifications, or improper installations. It does not cover wear items, such as teflon strips, thermocouples, sealing knives, elements and wires, belting, pilot lights, blades, etc. The warranty is limited on electric motors to the warranty offered by our suppliers. This warranty extends to the purchaser only for a period of twelve months from the date of shipment from the factory.
21. Current Model Policy
In the event that a buyer places an order for a machine that duplicates a previous order, PLEXPACK reserves the right to fulfill the order with its’ current model, rather than the previously ordered model. Should there be any differences between the new machine and the original model, PLEXPACK will not be held liable for any costs incurred once the company accepts a PLEXPACK Statement of Compliance (SOC).