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Plexpack Service Areas

Plexpack serves thousands of customers in over 60 countries with best-in-class machinery solutions. Our North American-made products are backed by a large service network, so we're in your neighborhood and ready to help with aftermarket support.

Our Packaging Equipment Service Areas

We are a proudly Canadian company with a worldwide reach. Our offices are headquartered in Toronto, Canada, and we sell and service our equipment from this Ontario location.

Our Plexpack West office in Carson, California, expanded our reach on the western side of the continent in 2021, allowing us to provide service, demos and training to customers in this area. Get the maintenance you need for your packaging machine in California, learn how to effectively operate your machinery in Alberta or receive other assistance for equipment elsewhere in the region. Our sales and service also extend to Eastern time zones.

Our multilingual global network of distribution partners and service techs spans North, Central and South America as well as Europe, and Australia. These partners offer sales support, service and training to customers across the globe.

Plexpack representatives are available to contact throughout North and Central America and beyond. Get assistance for your packaging machines from North Carolina to Mexico and across oceans. Our Plexpack Certain Assist teams speak multiple languages, so you can get the best possible service and assistance.

Comprehensive Service Offerings

From the moment you contact us, we work hard to understand your specific needs. We customize our packaging solutions to suit operations around the world, but our support does not stop once you receive your equipment. The Plexpack team provides continual help for your parts and service requests. Our technical support covers areas such as:

Installation assistance
Preventive maintenance
OEM replacement parts
Field services
Training from personnel certified by the Packaging Machinery Manufacturers Institute

When you require technical help, your situation will enter our case system, where a support agent will track its progress until resolution.

We Are Always Ready to Help: Request Personalized Packaging Solutions

Join our growing customer list through Plexpack's global sales and support. All our locations and partnering techs are dedicated to quality and your satisfaction. Reach out for customized packaging machinery and equipment solutions and to find a representative near you.

About Plexpack's Worldwide Solutions

Plexpack has been establishing expertise in the packaging industry since 1983. We value our history while regularly innovating our thoughtful designs. Throughout our decades in business, we've maintained our dedication to industry leadership and exemplary customer satisfaction, which have enabled us to expand internationally.

We put in the work to build long-term relationships with our customers. No matter your location, we take the time to understand your packaging needs to use our expertise to support you in your language. Each segment of our team, from customer service to engineering, production and sales, wants to outfit your company with made-to-order packaging solutions.

Once your solution is in operation, the Plexpack Certain Assist program enables accessibility to services and support, enhancing your efficiency.